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Client work

A selection of engagements, summarised from verified client reviews on Clutch. Client names appear only where the client chose to share them.

Client
Telcotech
Industry
Telecommunications software
Region
South Africa
Services
AWS architecture, security patching, managed cloud
Engagement
2023 to present

Keeping an always-on telecom platform stable on AWS

Telcotech builds software that automates sales, marketing and operations for internet service providers and network operators. Its platform has to stay available for customers who run their businesses on it.

Queclouds took over AWS configuration, security patching and day-to-day cloud support, with a small dedicated team working alongside the founder.

OutcomeA stable AWS environment, maintained continuously, with deadlines met throughout.
“Response times, professionalism, pro-activeness.”Christopher Peters, Founder, Telcotech
Client
Sekond Skin Society
Industry
Fitness app
Region
Ontario, Canada
Services
IT support, system and process migration
Engagement
January to April 2024

Securing a growing app company before it scaled

Sekond Skin Society runs an accessible fitness app that lets people with and without disabilities work out together. As the team grew, its systems and access processes needed to catch up.

Queclouds migrated the company’s systems and processes with security and privacy in mind, and rebuilt how students, employees and contractors are given and removed access.

OutcomeCorporate information secured, and a reliable onboarding and offboarding process in place for every type of user.
“He has been an incredible asset to the team.”Lee-Anne Reuber, Founder and CEO
Client
IT company (name withheld)
Industry
Information technology
Region
India
Services
Microsoft Intune, identity, compliance
Engagement
2024 to present

Meeting compliance with Microsoft Intune and Entra ID

An IT services company needed a secure cloud foundation and evidence of compliance for its own customers.

Queclouds configured identity and access controls including password policy, MFA and conditional access; rolled out Intune security baselines with device encryption and threat protection; and mapped controls to GDPR, HIPAA and FERPA requirements.

OutcomeCompliance achieved, endpoints protected, and access governed by policy rather than by hand.
“They are cost-efficient and deliver quality work.”CEO, IT company
Client
Business services firm (name withheld)
Industry
Accessibility consulting
Region
St. Louis, Missouri
Services
DevOps setup, systems administration, Jira
Engagement
January to December 2023

Building internal IT from the ground up

An accessibility consultancy needed internal infrastructure for provisioning, security and management, and a working DevOps and Jira setup for its team.

Queclouds designed and set up the full internal IT stack and stayed on to provide systems administration through the year.

OutcomeAll internal IT infrastructure in place, delivered on time, with every request responded to.
“Their fast response times and high-quality deliverables were outstanding.”Chief Accessibility Officer
Client
Product company (name withheld)
Industry
Information technology
Region
Greensboro, North Carolina
Services
Freshservice automation and workflows
Engagement
March to April 2024

Launching service desk automation on a deadline

A product team needed Freshservice automations and workflows built and launched as part of a product release.

Queclouds built and launched the workflows to the client’s requirements and on schedule.

OutcomeWorkflows completed and launched as planned.
“We were impressed with their work culture and project execution.”Senior Technical Product Manager
Client
Equipment trader (name withheld)
Industry
Food and beverage equipment
Region
Saudi Arabia
Services
Network security, managed IT
Engagement
November 2021 to February 2022

Hardening the network for a 200+ person distributor

A food and beverage equipment trader with 201 to 500 employees needed the security configuration of its network devices reviewed and managed without disrupting operations.

Queclouds defined the scope, owners and timelines, identified risks and put mitigation in place to keep downtime to a minimum.

OutcomeNetwork secured and operating normally throughout, delivered on time as promised.

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