This policy explains how Queclouds (“we”, “us”) handles personal information collected through queclouds.com.
What we collect
When you use our contact form or email us, we collect the details you provide: your name, work email, company, phone number and message. Our web server also records standard technical logs, such as IP address, browser type and pages requested, for security and troubleshooting.
How we use it
We use your details to reply to your enquiry, to provide services you have contracted with us, and to keep the website secure. We do not sell personal information, and we do not use it for advertising profiles.
Legal basis
Where the GDPR or UK GDPR applies, we rely on our legitimate interest in responding to enquiries you send us, and on contract where you are a client.
Sharing
We share information only with service providers that help us run our business, such as our hosting, email and analytics (Google) providers, and only as needed for them to provide that service. We may disclose information where required by law.
Retention
Enquiries that do not lead to an engagement are deleted within 24 months. Client records are kept for as long as the contract requires and for any legally required period afterwards.
Your rights
Depending on where you live, you may have the right to access, correct, delete or restrict use of your personal information, and to object to processing. California residents have rights under the CCPA/CPRA. To exercise any of these rights, email info@queclouds.com.
Cookies and analytics
We use Google Analytics 4 to understand how visitors use this website, such as which pages are viewed and how visitors arrive. Google Analytics sets first-party cookies and processes your IP address and device information on our behalf. We do not use advertising cookies. You can opt out with the Google Analytics opt-out browser add-on. Fonts are loaded from Google Fonts, which may log your IP address when serving them.
Contact
Queclouds, Jaipur, Rajasthan 302018, India. Email info@queclouds.com.